Vacancies

Key Responsibilities:

• Compose the Quality Assurance Policy of Social Service Department and ensure its effectiveness;
• Plan internal service audit and lead the service quality assurance teams to conduct regular internal audits;
• Review and analyze the results of internal and external audits or feedback, and propose improvement schemes, and identify training needs;
• Monitor the implementation and effectiveness of existing monitoring mechanisms across different service divisions; develop and maintain operational process standards to ensure consistent adoption and execution;
• Report regularly to management on audit result analyses, improvement plans, and ensure timely closure and effectiveness of corrective actions;
• Analyze annual audit results and identify potential risk; recommend audit scope to management based on risk management principles; and
• Organize annual sharing sessions for social service staff aiming to continuously enhance overall service quality.

Our Requirements:

• Bachelor’s degree in Operations Management, Quality Management, Social Service Management, Financial Management, or a related discipline, with a minimum of 5 years of relevant work experience;
• Good communication and interpersonal skills, with ability to work effectively with various stakeholders;
• Self-motivated team player, proactive and work independently;
• Proficiency in MS Excel, PowerPoint and Words; and
• Solid experience in quality assurance, operation management or audit management.

Application Method:

If you are interested in joining us, please send your full resume with current and expected salary by clicking "Apply Now" or mailing your application form to the Human Resources Manager, Po Leung Kuk, 66 Leighton Road, Hong Kong.  Please quote our reference code in your application.

Note:

1. Appointment will be made on renewable contract terms.
2. Po Leung Kuk is an equal opportunity employer and welcomes application from all qualified candidates. 
3. Information provided relating to employment will be kept confidential and used only for processing applications.  
4. Applicants who are not contacted within 6 weeks may consider their application unsuccessful.  All unsuccessful applications will be securely destroyed upon completion of the recruitment process.
5. For more information about Po Leung Kuk, please visit http://www.poleungkuk.org.hk.
6. For the implementation of the Sexual Conviction Record Check (SCRC) Scheme, Po Leung Kuk will request prospective employees of relevant positions to undergo SCRC (If applicable).
7. As an employer, Po Leung Kuk will help providing relevant documents to eligible new employees aged 40 or above to apply for the Re-employment Allowance under the "Re-employment Allowance Pilot Scheme" launched by the Labour Department.  For more information, please visit https://www2.jobs.gov.hk/0/tc/information/rea/.